Uber wants to expand services in Egypt

CAIRO – 6 November 2017: Car transportation mobile-based application Uber is looking forward to expanding their services in Egypt, general manager of Uber Egypt Abdel Latif Waked said Monday.

In a meeting with Minister of Investment Sahar Nasr on the sidelines of their participation in the World Youth Forum, Waked said Uber’s desire comes after it successfully opened its first Centre of Excellence (CoE) in the Middle East and North Africa (MENA) region in Cairo in October, with $20 million in investments over five years.

The CoE operates 24/7, providing assistance to riders and drivers in the region, as well as to the customers and couriers of online meal ordering and delivery platform UberEats.

The support will be granted via multiple communication channels–email, phone, and social media platforms—to ensure a smooth experience before, during, and after the ride. Access to its services will be available in three main languages: English, Arabic and Urdu.

Uber has a long-term commitment to creating tens of thousands of jobs and entrepreneurship opportunities. Since its launch in Cairo, Uber has created direct work opportunities for more than 50,000 active drivers, 40 percent of which had been unemployed prior to joining Uber.