Careem thanks customers, says will follow requisite judicial measures

CAIRO - 22 March 2018: The ride-sharing company Careem said that it will follow the requisite judicial procedures as it has full confidence in the Egyptian judiciary system, according to a Thursday statement.

In the statement, Careem thanked its customers and captains for their continued loyalty.

A court ruling, issued this week to suspend the services of Uber and Careem in Egypt due to the use of unlicensed cars, has stirred uproar among social media users, with many expressing their unhappiness with the halt of the ride-sharing services.

"We have full confidence in the Egyptian judicial system. We are currently investigating the details of the Egyptian Administrative Court ruling regarding the licensing of the ride-sharing industry," read the statement.

The company also defended the legality of their three-years of operating in Egypt saying:

"Over the last three years, the Government of Egypt, in cooperation with the Ministry of Investment and International Cooperation, and the Ministry of Transportation, started to consult and work with all stakeholders, including Careem and other ride-hailing companies, to develop the best legislative practice and regulatory framework for ride-hailing services in Egypt. This resulted in a draft law on ride-hailing that was submitted to the Egyptian Parliament.

Over that period, the combined efforts of Careem and the Government of Egypt have successfully created more than 100,000 job opportunities for Egyptians; Careem has also invested more than $25 million in infrastructure, established its global call center in Cairo and enabled the provision of affordable on-demand transportation services in 14 cities across Egypt. Careem will continue to work hand in hand with its partner, the Government of Egypt. And should any verdict be reached against the ride-hailing industry, we will follow the requisite judicial procedures available under the Egyptian Law. For now, we will continue to serve Egyptians as usual."